> For the complete documentation index, see [llms.txt](https://docs.sfbx.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sfbx.io/help/support.md).

# Support

***

Support is available in French and English.

| XChange Plan                                                                                                                                                              | Standard/Essential Plan                                                                                                                          | Enterprise Plan                                                                                                                                                                                                                                   |
| ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| <p></p><p>Help Center <a href="https://docs.sfbx.io/​ "><https://docs.sfbx.io/​> </a>-</p><p>Email support 5 days a week and guaranteed response within 2 days</p><p></p> | Our teams answer you by mail from Monday to Friday at <support-cmp@sfbx.io>​ - Email support 5 days a week and guaranteed response within 2 days | <p></p><p>Our teams answer you by mail from Monday to Friday at <a href="mailto:support-cmp@sfbx.io"><support-cmp@sfbx.io></a> + Visios + dedicated Slack channel (invitations received by email) - Guaranteed response within 4 hours</p><p></p> |

For any GCM (Google Consent Mode) question or issue, please use our direct support path through : <support-cmp-gcm@sfbx.io>​. If needed you will be escalated to an account executive.

The entire company is ready to help you put together the best solution for your domains.

In the meantime, do not hesitate to read our [FAQ](/help/faq.md), the answer to your questions may already be there.


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# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.sfbx.io/help/support.md?ask=<question>&goal=<endgoal>
```

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